Payment information

All online payments on Gamingchairs.eu are processed through Mollie and MultiSafepay, two of Europe’s leading and most trusted payment service providers.

This means that we never store or see your card or banking details — all sensitive data is handled securely by these certified payment platforms.

Yes. Both Mollie and MultiSafepay are:

  • Fully licensed and regulated European Payment Institutions
  • PCI-DSS Level 1 certified
  • PSD2 compliant
  • Using bank-grade encryption

This is the same security standard used by major European banks and international e-commerce platforms.

No.
Your payment details are entered directly on the secure Mollie or MultiSafepay payment pages.
Gamingchairs.eu never receives, stores, or processes your card or banking information.

Depending on your country, you can pay using:

  • Bancontact / Payconiq
  • iDEAL
  • In3
    • Pay in 3 installments with iDEAL
  • Creditcards like Visa or Mastercard
    • Visa or Mastercard
  • Apple Pay
  • Google Pay
  • Klarna
    • Buy now, pay later
    • Or pay in 3 installments
  • Alma Pay in 3 of 4
    • An additional gateway fee of 4.50% is added
  • Bank transfer
  • Paypal
    • An additional gateway fee of 3% is added


All options are provided directly inside the Mollie or MultiSafepay secure checkout.

Yes.
Because Mollie and MultiSafepay act as trusted third-party escrow and processing platforms, you benefit from:

  • Fraud prevention
  • Chargeback protection
  • Transaction monitoring
  • Secure refund handling

If a payment is cancelled or refunded, it is handled safely through the same platform.

After a successful payment:
  • You immediately receive confirmation
  • Your order or reservation is validated
  • We receive a secure payment confirmation from Mollie or MultiSafepay
  • An invoice or receipt is issued


Everything is fully traceable and compliant with European accounting regulations.

Yes.
Every transaction processed through Mollie or MultiSafepay can be linked to a VAT-compliant invoice, which is provided by Gamingchairs.eu.

We use both Mollie and MultiSafepay to ensure:
  • Maximum payment method coverage across Europe
  • High reliability and uptime
  • Backup processing in case of technical issues
  • Local payment options in different countries


This guarantees smooth payments for both private customers and event organizers.

Yes. For rentals, a deposit may be required, depending on the event type, number of chairs, and rental model.
The deposit is refunded after the chairs are returned in good condition.

No, business customers and organizers are asked to pay an initial deposit to confirm the rental-agreement.
The balance must be paid before the start of the event.

Yes, prices on the website are shown including VAT.
VAT is applied according to European VAT regulations.

Shipping & Delivery

For sales and smaller deliveries, chairs are shipped via GLS.

For large rental projects, we use dedicated transport with our own logistics team.

We ship across:

  • Belgium
  • The Netherlands
  • Germany
  • France
  • Luxemburg

Typical GLS delivery times:

  • Benelux: 1–2 business days
  • Germany & France: 2–4 business days


Delivery times may vary during peak periods.

Yes. Once your order is shipped, you will receive a GLS tracking number by email.

If your delivery arrives damaged:

  • Note it on the GLS delivery slip
  • Take photos of the box and contents
  • Contact us within 48 hours


We will arrange a replacement or solution immediately.

Warranty

All new chairs come with a manufacturer’s warranty, covering:

  • Structural defects
  • Mechanical failures
  • Manufacturing faults


The warranty period is 2 years.

No. Normal wear and tear, scratches, and cosmetic damage are not covered.

The warranty covers functional defects only.

No worries. Our on-site team will replace or repair the chair immediately so you can continue playing without interruption.

If an immediate repair isn’t possible, another chair will be provided. This may be a different model then the one you rented.

If no replacement chair is available, you will get a full refund.

The event organizer or the renter is responsible for:

  • Lost chairs or parts
  • Misuse
  • Serious damage


This is covered through the rental agreement. If you have family insurance, they will probably reimburse the damage.

Simply contact us via: 👉 www.gamingchairs.eu or email our support team with:

  • Order number
  • Photos or description of the issue


We will handle it quickly and professionally.

Rental information for event-participants

First and for all, make sure you have reserved your ticket for the lanparty itself 🙂

When renting a chair, you will still need to buy a ticket for the event itself!

By renting a gamingchair on this site, you agree to the rental agreement.

Your chair is available for pick-up at the start of the event.

Show your rental confirmation mail to the GCE-crew or the event-organizer.

When leaving the event early, return your chair to a member of the organisation.

When leaving at the end of the lanparty, return your chair to someone from the GCE-team.

Sure you can! Ask the GCE-team at the event 😉

Chair damaged or missing parts? Then the price of a new chair will be charged.

The damaged chair becomes your property.

That is possible.

Please contact us before ordering, so we can make the necessary arrangements 😉

Rental information for event-participants

You can fill in the Event-organizer form below and we’ll get to back you as soon as possible.
And here are all our other communication channels:

We have a specific rental solution for events with exhibitors.
Please fill in the Event-organizer form below and we’ll get to back you as soon as possible.

Or contact us by phone or email:

Gamingchairs.eu specializes in the rental of professional gaming chairs for different types of events in Europe, including:

  • LAN parties,
  • E-sports tournaments,
  • Conventions,
  • Gaming expos,
  • Geek & Popculture events
  • IT-fairs
  • …


We provide not just chairs, but full on-site support, logistics, and a premium participant experience.

We offer several high-quality models, divided in different categories:

  • Original
    • DC3, YC3, XC3, Raven
  • Prestige
    • Falcon
  • Deluxe XL
    • TC5 Max, Epic, PL1000, Eagle
  • Deluxe XL Pinky
    • Air R1S
  • Lounge
    • Achilles
  • Sofa
    • Ranger S


All chairs are designed for long gaming sessions, with ergonomic support, premium materials, and adjustable features.

We can supply more then 125 chairs for large-scale events.

Yes. We handle:

  • Transport
  • On-site delivery
  • Setup
  • Technical check
  • Collection after the event


If required, our team is present on site with our support gazebo to assist participants throughout the event.

Absolutely.
Our team stays on site to:

  • Replace or repair chairs if needed
  • Assist participants
  • Manage check-in and check-out
  • Provide accessories and support items


This ensures zero disruption for your event staff.

Yes. We support both:

  • Organizer-managed rentals
  • Direct participant rentals


We can handle invoicing, deposits, and administration depending on the rental formula you choose.

Yes. All chairs are:

  • Professionally cleaned
  • Disinfected
  • Inspected for damage


Only event-ready chairs are delivered.

Chairs can not be branded for events.
But we can produce branded chairs, although this is expensive and production time is very long.

And, yes. We offer sponsor and partner visibility, including:

  • Branding on our gazebo walls
  • Roll-ups and flags
  • Product placement
  • Giveaways and contests
  • Teamwear with sponsor logos


This creates additional value for your sponsors or partners.

Yes, depending on the event we can provide:

  • Pumps for air mattresses
  • Network and Computer cabling
  • Small computer-accessories for participants
  • Giveaways and contest items (from sponsors)

We operate across Belgium, the Netherlands, Germany, France, Luxemburg and surrounding European countries.
We have already delivered our chairs to partners in Austria, Switzerland and Spain, for example.

Prices depend on:

  • Number of chairs
  • Rental model
  • Duration
  • Location
  • Support level


We offer several formulas optimized for both organizers and participants.
Contact us for a tailored quote.

Because we offer:

  • Full on-site support
  • Premium chairs
  • Flexible rental models
  • Sponsor activation
  • Participant experience management


We don’t just deliver chairs – we run the entire gaming seat experience.

We recommend booking at least 6 to 8 weeks before the event, especially for large LANs or festivals.

Yes.
We offer a fully integrated ticketing solution for LAN parties, esports tournaments, and gaming events.

We don’t just sell tickets – we also connect them to:

  • Chair reservations
  • Seating
  • Check-in
  • On-site validation
  • Financial reporting

Because it gives you:

  • One central platform
  • Fewer administrative tools
  • No double bookings
  • Easier participant management


For your attendees, it means a smooth one-step booking experience.

The ticket revenue belongs 100% to the event organizer. Only the costs of the payment transactions will be deducted.

Gamingchairs.eu acts as:

  • The sales platform
  • The payment processor
  • The administrative handler


Funds are transferred to you according to the agreed payout schedule.

Ticket sales

Yes.
We offer a fully integrated ticketing solution for LAN parties, esports tournaments, and gaming events.

We don’t just sell tickets – we also connect them to:

  • Chair reservations
  • Seating
  • Check-in
  • On-site validation
  • Financial reporting

Because it gives you:

  • One central platform
  • Fewer administrative tools
  • No double bookings
  • Easier participant management


For your attendees, it means a smooth one-step booking experience.

The ticket revenue belongs 100% to the event organizer. Only the costs of the payment transactions will be deducted.

Gamingchairs.eu acts as:

  • The sales platform
  • The payment processor
  • The administrative handler


Funds are transferred to you according to the agreed payout schedule.

All ticket payments are processed through:

  • Mollie
  • MultiSafepay


This guarantees:

  • Secure payments
  • Fraud protection
  • Refund management
  • EU-compliant accounting

Yes. We can propose:

  • Regular tickets
  • VIP tickets
  • BYOC tickets
  • Tournament passes
  • Chair-included tickets
  • Additional options


Each ticket type can be linked to specific seating or services.

Yes.
Participants can book:

  • A ticket
  • A specific chair model
  • A seat location


All in one single checkout.

We provide:

  • QR code tickets
  • On-site scanning with smartphones
  • Live attendance tracking
  • Real-time seat status


This eliminates manual lists and queues.

Refunds and cancellations are handled through the same secure payment platforms.

You define:

  • Refund rules
  • Deadlines
  • Fees


We handle the execution and administration. Refunding does imply additional payment-transaction costs.

Yes.
You receive:

  • Real-time sales data
  • Participant lists
  • Seating maps
  • VAT and payout reports
  • Exportable files for accounting

Absolutely.
Our system supports:

  • Multi-day tickets
  • Seat revalidation
  • Weekend passes
  • Upgrades or options

Yes.
Our team can handle:

  • Check-in desks
  • Scanning
  • On-site sales
  • Support for participants


Fully integrated with our chair rental operations.

Because our ticketing service is not a standalone platform – it is an integrated part of our gaming chair rental ecosystem.

We offer ticket sales as an added-value service that directly supports our core business: delivering and operating premium gaming chairs at your event.

This creates a unique advantage:

When we handle your ticketing, we can also manage:

  • Seat allocation
  • Chair reservations
  • On-site check-in
  • Real-time attendance
  • Support desks
  • Problem solving on the event floor


All of this runs on the same infrastructure that manages our chair rentals.


Because our team is already on site with:

  • Our logistics
  • Our support gazebo
  • Our technical systems
  • Our staff


We can offer ticketing without extra friction, without extra suppliers, and without extra risk.


We only provide ticketing for events where we also supply the gaming chairs.
This ensures:

  • Full operational control
  • Correct seat-to-chair matching
  • No conflicts between tickets and seating
  • A smooth participant experience
  • A single point of responsibility


We do not compete with general ticketing platforms.
We provide a fully operational event layer, built around:

  • tickets, seats, chairs, and players — all in one system.

For organizers, this means:

  • Less administration
  • Fewer technical partners
  • One operational partner on-site
  • Higher conversion of premium chair rentals
  • A more professional and controlled event flow


Gamingchairs.eu does not sell tickets for events where we are not physically present.
This is intentional: it guarantees that every ticket sold is backed by real infrastructure, real staff, and real support.

In short:

  • We don’t just sell tickets.
  • We run the participant experience – powered by the gaming chairs on your event floor.


For more information, don’t hesitate to contact us!

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